Privacy Policy

Rekha Bag House ("we", "us", "our") operates this website and values the privacy of our customers. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or purchase our products.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Name, mailing/shipping address, and billing address
• Email address and phone number
• Order details and payment information (processed securely via our payment partners)
• Browsing information such as pages visited and items viewed, collected automatically

2. How We Use Your Information

We use the information collected to:

• Process and fulfil your orders, including shipping and delivery
• Communicate with you about your order, exchanges, or queries
• Improve our website, products, and customer service
• Send promotional offers or updates, only if you have opted in

3. Payment Information

All payments made on our website are processed through secure, third-party payment gateways. We do not store your card, UPI, or net-banking credentials on our servers.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only with:

• Courier and logistics partners, to deliver your order
• Payment gateway providers, to process transactions
• Government or legal authorities, where required by law

5. Cookies

Our website may use cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You may disable cookies in your browser settings, though some site features may not work as intended.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to our legal and business record-keeping requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.